Shipping policy
At [asifazahra], we strive to deliver your luxury ensembles in the most efficient manner. We partner with Pakistan’s leading courier services to ensure your order reaches you safely and promptly.
1. Delivery Timeline
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Standard Delivery: 3 to 5 working days for all cities within Pakistan.
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Processing Time: All orders are processed and dispatched within 24–48 hours of order confirmation.
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Note: During peak seasons, sale events, or new collection launches, delivery may take up to 7 working days.
2. Shipping Charges
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Complimentary Shipping: We are pleased to offer FREE SHIPPING on all orders nationwide. Since you are purchasing from our premium collection, there are no additional delivery costs.
3. Order Verification
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To ensure a secure shopping experience, all Cash on Delivery (COD) orders are subject to verification via a phone call or SMS from our customer service team. Your order will be processed once it has been confirmed.
4. Tracking Your Order
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Once your order is dispatched, you will receive a tracking number via SMS or Email. You can use this number on the courier’s website to monitor the real-time status of your shipment.
5. Delivery Attempts
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The courier will attempt to deliver your parcel twice. If the recipient is unavailable or the parcel is refused, it will be returned to our warehouse.
6. Contact Information
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For any questions regarding your shipment or delivery status, please contact us via WhatsApp at 03233081978.